Terms & Conditions

01. Service Nature

The Dedicated Procurement Agent Pack is a structured procurement management service providing operational support and representation in supplier sourcing, negotiation, production coordination, and shipment preparation.

This service is consultancy and coordination-based. The service provider does not manufacture, own, or directly sell goods unless otherwise agreed in writing.

02. Scope of Services

Depending on the agreed engagement structure, services may include:

• • Supplier identification and qualification
• • Supplier background verification
• • Quotation analysis and negotiation support
• • Sample coordination
• • Production follow-up
• • Quality inspection coordination (if requested)
• • Logistics coordination support
• • Documentation review and shipment preparation guidance
• • Communication liaison between buyer and supplier

The final scope of services is defined in the engagement confirmation provided after application review.

03. Engagement Structure & Fees

The Dedicated Procurement Agent Pack starts from USD 2,200.

Final service fees are determined based on:

• • Estimated hours required
• • Project complexity
• • Number of suppliers involved
• • Technical specifications
• • Level of operational involvement

A formal quotation outlining service scope and fees will be issued for approval before engagement begins.

04. Payment Terms

Service fees must be paid according to the agreed payment schedule prior to operational commencement.

Unless otherwise specified:

• • Service fees are non-refundable once work has commenced.
• • Partial refunds do not apply to completed operational phases.

05. Third-Party Costs

The following costs are not included in service fees unless explicitly stated in writing:

• • Product samples
• • International courier charges
• • Factory inspection fees
• • Laboratory testing
• • Freight and shipping charges
• • Customs duties and taxes
• • Certification fees
• • Banking charges

All third-party services are subject to prior buyer approval.

06. Supplier Selection & Risk

While reasonable due diligence is conducted, the service provider does not guarantee:

• • Supplier financial stability
• • Production continuity
• • Absence of future disputes
• • Product performance beyond agreed specifications

Final supplier approval remains the responsibility of the buyer.

07. Production & Quality Responsibility

The service provider coordinates and monitors production where applicable.

However:

• • Manufacturing responsibility remains solely with the supplier.
• • Quality outcomes depend on approved specifications and inspection scope.
• • Inspection services must be formally contracted if required.

Failure to request inspection services releases the service provider from liability related to product defects.

08. Regulatory Compliance

The buyer is solely responsible for:

• • Confirming import regulations
• • Ensuring required certifications
• • Verifying product compliance with destination country laws
• • Acting as importer of record where applicable

The service provider is not liable for customs clearance issues arising from regulatory non-compliance.

09. Logistics & Incoterms

Logistics coordination support may be provided.

However:

• • Freight contracts are between the buyer and freight provider unless otherwise agreed.
• • Delivery timelines are subject to supplier readiness and freight schedules.

The service provider is not responsible for carrier delays or force majeure events.

10. Confidentiality

All technical documents, pricing structures, and supplier information shared during engagement are confidential. Neither party may disclose sensitive commercial information without written consent.

11. Limitation of Liability

The service provider’s liability is limited to the total service fees paid under this engagement.

Indirect losses, including but not limited to:

• • Loss of profit
• • Business interruption
• • Storage or demurrage charges
• • Market loss

Are excluded from liability.

12. Force Majeure

The service provider is not liable for delays or failures resulting from:

• • Government restrictions
• • Trade sanctions
• • Port congestion
• • Natural disasters
• • Pandemics
• • Political instability
• • Supplier bankruptcy

13. Termination

Either party may terminate the engagement in writing.

• Completed operational work remains payable.
• Ongoing third-party commitments cannot be cancelled without financial consequence.

14. Governing Principle

By approving the engagement quotation and making payment, the buyer confirms acceptance of these Terms & Conditions.