Terms & Conditions

01. Service Scope

The Starter Sourcing Pack includes:

• • Identification of suitable supplier(s)
• • Preliminary supplier background screening (business license & registry verification)
• • Quotation under EXW or FOB terms (as selected)
• • Production lead time indication
• • Packaging information
• • Estimated sample details (if requested)

02. Optional Incoterm Upgrade

CIF, CFR, or DDP quotations are available at an additional fee of USD 49.

DDP availability depends on destination country regulations and may not be feasible in certain jurisdictions. If DDP is legally or operationally restricted, an alternative incoterm will be proposed.

03. Delivery Timeline

Service delivery is 3–5 working days from payment confirmation.

Delays caused by incomplete specifications or supplier response time are excluded from this timeframe.

04. Sample Policy

Sample cost is determined by supplier. Courier charges are fully borne by the buyer.

Sample coordination begins only after quotation review and approval.

Sample approval does not guarantee full production consistency without formal quality control procedures.

05. Regulatory Compliance

The buyer is solely responsible for:

• • Confirming import regulations
• • Required certifications
• • Customs clearance requirements
• • Product conformity obligations

Failure to disclose mandatory compliance requirements releases the service provider from liability.

06. Service Fee & Refund Policy

The USD 150 service fee is non-refundable.

However:

• • If the buyer confirms an order exceeding USD 5,000 through our procurement management services, the Starter Pack fee will be deducted from the final invoice or refunded accordingly.
• • If no order is placed, the service fee remains earned for completed sourcing work.

07. Limitation of Liability

This service provides supplier research and quotation facilitation.

The service provider:

• • Does not manufacture products
• • Does not guarantee supplier performance prior to order confirmation
• • Is not liable for production defects unless separate inspection services are contracted

08. Order Confirmation

Full procurement management, including:

• • Order placement
• • Production follow-up
• • Inspection coordination
• • Logistics handling
• • Documentation management

Begins only after formal order confirmation and deposit payment.

09. Confidentiality

All shared product information remains confidential and used strictly for sourcing purposes.

10. Governing Principle

By completing payment, the buyer confirms acceptance of these Terms & Conditions.