TERMS & CONDITIONS
DEDICATED PROCUREMENT AGENT PACK
1. Service Nature
The Dedicated Procurement Agent Pack is a structured procurement management service providing operational support and representation in supplier sourcing, negotiation, production coordination, and shipment preparation.
This service is consultancy and coordination-based. The service provider does not manufacture, own, or directly sell goods unless otherwise agreed in writing.
2. Scope of Services
Depending on the agreed engagement structure, services may include:
Supplier identification and qualification
Supplier background verification
Quotation analysis and negotiation support
Sample coordination
Production follow-up
Quality inspection coordination (if requested)
Logistics coordination support
Documentation review and shipment preparation guidance
Communication liaison between buyer and supplier
The final scope of services is defined in the engagement confirmation provided after application review.
3. Engagement Structure & Fees
The Dedicated Procurement Agent Pack starts from USD 2,200.
Final service fees are determined based on:
Estimated hours required
Project complexity
Number of suppliers involved
Technical specifications
Level of operational involvement
A formal quotation outlining service scope and fees will be issued for approval before engagement begins.
4. Payment Terms
Service fees must be paid according to the agreed payment schedule prior to operational commencement.
Unless otherwise specified:
Service fees are non-refundable once work has commenced.
Partial refunds do not apply to completed operational phases.
5. Third-Party Costs
The following costs are not included in service fees unless explicitly stated in writing:
Product samples
International courier charges
Factory inspection fees
Laboratory testing
Freight and shipping charges
Customs duties and taxes
Certification fees
Banking charges
All third-party services are subject to prior buyer approval.
6. Supplier Selection & Risk
While reasonable due diligence is conducted, the service provider does not guarantee:
Supplier financial stability
Production continuity
Absence of future disputes
Product performance beyond agreed specifications
Final supplier approval remains the responsibility of the buyer.
7. Production & Quality Responsibility
The service provider coordinates and monitors production where applicable.
However:
Manufacturing responsibility remains solely with the supplier.
Quality outcomes depend on approved specifications and inspection scope.
Inspection services must be formally contracted if required.
Failure to request inspection services releases the service provider from liability related to product defects.
8. Regulatory Compliance
The buyer is solely responsible for:
Confirming import regulations
Ensuring required certifications
Verifying product compliance with destination country laws
Acting as importer of record where applicable
The service provider is not liable for customs clearance issues arising from regulatory non-compliance.
9. Logistics & Incoterms
Logistics coordination support may be provided.
However:
Freight contracts are between the buyer and freight provider unless otherwise agreed.
Delivery timelines are subject to supplier readiness and freight schedules.
The service provider is not responsible for carrier delays or force majeure events.
10. Confidentiality
All technical documents, pricing structures, and supplier information shared during engagement are confidential.
Neither party may disclose sensitive commercial information without written consent.
11. Limitation of Liability
The service provider’s liability is limited to the total service fees paid under this engagement.
Indirect losses, including but not limited to:
Loss of profit
Business interruption
Storage or demurrage charges
Market loss
Are excluded from liability.
12. Force Majeure
The service provider is not liable for delays or failures resulting from:
Government restrictions
Trade sanctions
Port congestion
Natural disasters
Pandemics
Political instability
Supplier bankruptcy
13. Termination
Either party may terminate the engagement in writing.
Completed operational work remains payable.
Ongoing third-party commitments cannot be cancelled without financial consequence.
14. Governing Principle
By approving the engagement quotation and making payment, the buyer confirms acceptance of these Terms & Conditions.
